Thursday, July 12, 2007

Businesses being stupid

Some of you may be familiar with the disaster of the Big Dig in Boston. Basically the whole city traffic has been chaos for years while they built tunnels that were supposed to relive the traffic chaos. Apparently there have been many issues about waste and so forth throughout this time, but then there was an actual tagedy - the finished tunnel collapesed and killed someone. How does a multi-million dollar tunnel just collapse? They used bad glue. Some of the workers questioned this, bu the higher-ups proceded. They even cancelled laboratory tests which would have shown the problem. Not only that, but the cost to use better glue would have been maybe a few thousand dollars, in a project that cost millions.

This is an attitude that is so often the cause of disaster in business. There is no attention to the small details that can actually affect the bottom line, and too much attention to picking on tiny amounts of money that can be "saved". And ignoring employees who are hands-on in the business and therefore may have suggestions on improving efficiency or who may be aware of potential problems.

And, of course, in this case it was the taxpayers money that was wasted.

2 comments:

Anonymous said...

They used up all the GOOD glue - sniffing it.

D'OH!

And no... I am not drunk. =O)

Esther said...

I know, there is no other explanation for them being that stupid!